Last updated: September 7, 2026
At Nuvora Home, we aim to make the checkout and payment process simple, secure, and transparent. This Payment Policy explains how payments are handled when you place an order through our online store.
Accepted Payment Methods
We accept the payment methods displayed and available at checkout.
Depending on availability, these may include major credit cards, debit cards, and other payment methods supported by our payment processing providers.
All available payment options will be clearly displayed during checkout before you complete your purchase.
Payment Processing
When you place an order, your selected payment method is submitted for payment authorization.
Your order will be processed after payment has been successfully authorized.
If your payment is declined or cannot be authorized, your order may not be completed.
Payment information is processed through the payment provider used at checkout.
Currency
All prices on our website are displayed in U.S. dollars (USD) unless otherwise stated.
The total amount of your order, including the product price, applicable taxes, and applicable shipping charges, will be shown at checkout before you complete your purchase.
Our standard shipping charge is $10.00 USD per order within the United States.
Payment Authorization
By completing your purchase, you authorize Nuvora Home and the applicable payment provider to process payment for the total amount shown at checkout.
We reserve the right to verify payment information and to decline or cancel an order when reasonably necessary, including situations involving suspected fraud, unauthorized transactions, payment verification issues, or other legitimate order-processing concerns.
Declined or Failed Payments
If your payment is declined, your order may not be successfully placed.
If this happens, please verify that your payment information is correct and that your payment method has sufficient funds or available credit.
You may also contact your bank or payment provider or use another payment method available at checkout.
Nuvora Home is not responsible for payment declines caused by a bank, card issuer, payment provider, or other financial institution.
Fraud Prevention
For the protection of our customers and our business, orders may be subject to payment verification and fraud-prevention checks.
We may delay, decline, or cancel an order if we reasonably believe that a transaction may be unauthorized, fraudulent, or otherwise suspicious.
If an order is canceled after payment has been received, any applicable refund will be issued to the original payment method.
Order Cancellation
Customers may request cancellation before an order has been shipped.
Please contact us as soon as possible if you need to cancel an order.
Once an order has been shipped, it cannot be canceled.
If a shipped order qualifies for a return, you may request a return after receiving the order according to our Refund & Returns Policy.
Refunds
Approved refunds will generally be issued to the original payment method used for the purchase.
Once a refund has been processed by Nuvora Home, the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.
Approved refunds are generally processed within 5–10 business days after the applicable return has been received and inspected.
For complete information about returns and refunds, please review our Refund & Returns Policy.
Incorrect or Duplicate Charges
If you believe you have been charged incorrectly or more than once for the same order, please contact us as soon as possible.
Please provide your order number and relevant transaction information so that we can investigate the issue.
For your security, do not send us your complete credit or debit card number.
Taxes
Applicable sales taxes may be calculated based on your shipping address and applicable tax requirements.
Any applicable taxes will be displayed at checkout before you complete your purchase.
Payment Security
We take reasonable measures to help protect customer information.
Payment card information is processed through payment systems provided by applicable payment processors. Nuvora Home does not require customers to send us or directly provide their complete credit or debit card number.
For more information about how we collect, use, and protect personal information, please review our Privacy Policy.
Shipping & Payment
Nuvora Home currently ships to addresses within the United States only.
Our current shipping terms are:
- Standard Shipping: $10.00 USD per order
- Processing/Handling: 1–2 business days
- Transit: 3–5 business days
- Estimated Total Delivery: 4–7 business days
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, transportation issues, incorrect addresses, or other circumstances outside our control.
Contact Information
If you have questions about payments, charges, orders, or refunds, please contact us:
Nuvora Home
1679 S Dupont Hwy
Dover, DE 19901
United States
Email: nuvorahome@gmail.com
Phone: +1 302-526-5168
When contacting us about an existing order, please include your order number whenever possible.